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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sharena

November 22, 2024

5  out of  5
rating by Sharena
"Ricky was great, very kind and polite. His service was exceptionally well."
We responded:
"Sharena, thank you for the kind words! We're happy Rick was able to help you out."
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Atul Patel

November 21, 2024

5  out of  5
rating by Atul Patel
"Ronnie Ruffner has been our State Farm Insurance agent for several years and it's always pleasure working with him and his staff members."
We responded:
"Atul, thank you for the kind words. We're happy to have been able to provide excellent service and look forward to continuing to do so!"
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Caleb Miley

November 10, 2024

5  out of  5
rating by Caleb Miley
"The agents at the office were very helpful and gave very good advice for insurance policy’s. Keep up the good work guys!!!!"
We responded:
"Caleb, thank you for the kind words, we appreciate it!"
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Ryan Muir

November 6, 2024

5  out of  5
rating by Ryan Muir
"The transition from my old insurer to Ronnie was simple and easy. Coverage is great and the entire team is super responsive!"
We responded:
"Thank you for the review, Ryan. We're glad the transition was smooth for you!"
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Bridget Stone

October 9, 2024

5  out of  5
rating by Bridget Stone
"We needed to replace our home and auto insurance as our current provider was leaving Maryland. Aaron Reeder from the Finksburg office responded quickly and provided a quote over the phone. After several emails, we also met in person where he took his time to address our concerns. We appreciated his patience and quick follow-up."
We responded:
"Bridget, thank you for the kind words. We are very happy that Aaron was able to assist you!"
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Zack Henigin

September 10, 2024

5  out of  5
rating by Zack Henigin
"Got help with my auto insurance from one of the team members, Aaron. He was very personable and in depth so I knew exactly what coverage I needed and got. Very much looking forward to working with them"
We responded:
"Zack, thank you for the kind words. We are happy to hear Aaron was able to assist you!"
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Telise Nesmith

August 28, 2024

5  out of  5
rating by Telise Nesmith
"I usually don't give reviews but I just had to give one to Ronnie. The level of professionalism he has is top notch. He really go above and beyond to make sure your policy covers everything you need. He don't treat you like just another customer. Everybody that i speak to and need new insurance i send them to him because they will be in great hands. Thank you for all your help and don't stop the great service you give"
We responded:
"Telise, thank you so much for the kind words. We greatly appreciate you and are happy to be of service!"
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Voon Goh

August 8, 2024

5  out of  5
rating by Voon Goh
"Great experience! Rick gave me a call and provided me with all my options and even sent me multiple quotes to compare. After deciding which one, he made the process super easy and sent me email receipts too! He even called to follow up after the policies were sent to me in the mail!! Highly recommend!!"
We responded:
"Voon, thank you so much for the kind words. We are very glad that Rick was able to make the transition smooth."
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Greg Whitehead

July 22, 2024

5  out of  5
rating by Greg Whitehead
"Ronnie and the rest of his crew are amazing. They're always helpful, respond quickly to my questions and have even help me save money in the past. Thank you!"
We responded:
"Greg, thank you for the kind words. We're very glad to hear we have been able to provide some great service."
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Harriet.rivers Chapman

July 3, 2024

5  out of  5
rating by Harriet.rivers Chapman
"I was not satisfied with the quotes I'd been given with my previous car insurance for full coverage n did some digging was directed to call statefarm. Young man named Aaron answered he compared everything I'd with previous coverage n went beyond to meet my needs. I'm a senior citizen, he took time to explain n answer all my questions! Top tier in customer service!!! Looking for home, rental, car, etc please chat with thjs agency first! Ask for Aaron even though I'm sure the other agents are just as professional n customer friendly! 👍🏼"
We responded:
"Harriet, thank you so much for the kind words! We are very happy to hear that Aaron was able to provide ample service for you. "
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Pauline Knott

July 2, 2024

5  out of  5
rating by Pauline Knott
"Ronnie was great helping me obtain my renters and life insurance. Very patient!"
We responded:
"Pauline, thank you for the great feedback. We are happy Ronnie was able to assist you."
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Cyrile Doue

July 1, 2024

5  out of  5
rating by Cyrile Doue
"Great job and outstanding customer service."
We responded:
"Cyrile, thank you for the great feedback. We are very Happy to hear this!"
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P B

June 28, 2024

5  out of  5
rating by P B
"Rick was amazing to work with and was able to answer all my questions."
We responded:
"Patti, thank you for the kind words. We're happy to hear rick was able to assist you!"
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Kathy Rickerd

June 19, 2024

5  out of  5
rating by Kathy Rickerd
"Wonderful insurance agency! Aaron always gives exceptional service. He is knowledgeable and friendly. Highly recommend"
We responded:
"Kathy, thank you for the kind words! We are happy to hear."
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Carroll Brown

May 22, 2024

5  out of  5
rating by Carroll Brown
"Call Ronnie for all your insurance needs. He will differently take care of you. He is a great guy to deal with. Not a bad golfer either"
We responded:
"Carroll, thank you for the great review! We appreciate the kind words."
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Silvana Espin

May 22, 2024

5  out of  5
rating by Silvana Espin
"I love state Farm insurance, you paid what do you need plus the customer service is the best my agent Aaron is the most kind and professional, definitely I recommend this insurance."
We responded:
"Silvana, thank you for the kind words! we a happy Aaron was able to assist you with your insurance needs."
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Randy Nicklas

May 16, 2024

5  out of  5
rating by Randy Nicklas
"Best experience I have ever had with an insurance agent. Aaron is a very nice and knowledgeable young man. He made my transition from my previous company to State Farm very easy and stress free. He made sure to get me exactly what I wanted and needed. He worked out my payments to exactly what worked best for me. Ronnie was also very nice and helpful. I would highly recommend Ronnie and Aaron to take care of all of your insurance needs."
We responded:
"Randy, thank you so much for the kind words. We are happy to hear you had a great transition and your needs were met!"
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lay springfield

May 1, 2024

5  out of  5
rating by lay springfield
"This office is incredible, great staff. Rick handles all of my insurance needs for my vehicle, my home, and my life insurance and he is fantastic! I would recommend this office to anyone who needs insurance services."
We responded:
"Thank you for the review. It is great to hear that Rick has been able to satisfy all of your insurance needs!"
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Melinda Washington

May 1, 2024

5  out of  5
rating by Melinda Washington
"This office is exceptional with customer service, rick is very knowledgeable and has excellent communication skills .I would recommend this office for all your insurance needs ."
We responded:
"Melinda, thank you for the kind words. We are happy to hear that you have had a great experience with us!"
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Aname Ernest

April 24, 2024

5  out of  5
rating by Aname Ernest
"Exceptional Service and Comprehensive Coverage with State Farm (Agent Ronnie Ruffner). I have been a customer of State Farm's home and auto insurance for some time now, and I will say their service is nothing short of exceptional. From the moment I signed up, the process was seamless and straightforward. The agent Rick Washington was my agent. He was incredibly helpful, took the time to explain the different policies, and ensuring I understood what I was signing up for. He was patient, knowledgeable, and genuinely interested in helping find the best coverage for my needs. For the both auto and home. What sets State Farm apart is their customers service, with experience I had with Rick's service. He is always just a phone call away, ready to answer any questions or concerns I may have. It makes me feel valued as a customer and reassured that my home and vehicle and indeed protected. I will highly recommend State Farm (Ronnie Ruffner Agent) to anyone in need of reliable and quality insurance coverage."
We responded:
"Ernest, thank you for the kind words! We are very happy to hear that we have been able to provide you with excellent service."
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Midori DuPont

April 19, 2024

5  out of  5
rating by Midori DuPont
"This insurance group is phenomenal. Aaron Reeder was my agent and I can’t give enough praise for how much easier he has made my life when it comes to insurance. His constant communication and upkeep with my plans always gave me peace of mind with my coverage. He also made sure my savings were at the most high while not sacrificing any coverage. Not only this, but he helped me find a new agent when I moved states and is still in contact to make sure the move is going smoothly. I’m going to miss having him as my agent but I am so thankful for all his help. I can’t recommend this group enough!"
We responded:
"Thank you so much for the kind words, Midori! We greatly appreciate your incredible feedback."
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Gabriel :Aquice

March 14, 2024

5  out of  5
rating by Gabriel :Aquice
"Rich Washington was super helpful when it came to getting me settled in a new insurance plan for my vehicle, I 100% agree and recommend to anyone to give Statefarm a call and asking for Rich, super helpful and informative."
We responded:
"Gabriel, thank you for the kind words. We are very happy that Rick was able to assist you and make your transition smooth."
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Christel Miller

February 28, 2024

5  out of  5
rating by Christel Miller
"I have known Ronnie for many years. He gives personal care and attention to my insurance needs and questions and has great follow-up and follow-through!"
We responded:
"Thank you for the kind words Christel! We are happy to be able to assist in a timely fashion and ensure that we are thorough."
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Marlone Enriquez

February 28, 2024

5  out of  5
rating by Marlone Enriquez
"Very descent, helpful, accommodating & professional"
We responded:
"Thank you for the kind words, Marlone. We are happy to hear!"
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Gary Barrett

February 20, 2024

5  out of  5
rating by Gary Barrett
"I recently bought a new truck and put my other two vehicles on my own plan with insurance for our home. Ronnie made it super easy for me and saved me a good chunk of money!! Always got back to me same day which is important for me."
We responded:
"Thank you for the great review Gary. We appreciate the feedback!"